On the side of those who care

Let us make this
a little simpler.

Find an answer and get back to caring for your family.

How do I install the extension?

On the protected computer, install the Chrome extension. During this beta, the package is loaded through chrome://extensions. The family manager generates a code in the dashboard and enters it in the extension.

How do I connect Telegram?

In the dashboard, open Settings and choose Connect Telegram. Open the link shown, tap Start in the bot, then return to check the status. The connection is linked to your family.

The installation code expired. What should I do?

Generate another code in the dashboard. Codes expire in ten minutes and can only be used once. Make sure you are using the latest extension version.

Sentelvo flagged a legitimate website.

Read the warning reasons and check the website's real address. Avoid entering data when uncertain. Your family can review the request. Report false positives with the domain and reasons, without passwords or other sensitive data.

Does the extension read my entire inbox?

No. It analyses the open message in Gmail or Outlook Web using visible content. It does not access the email server directly or scan the entire inbox.

How do I choose or change my plan?

My plan shows the available options. Commercial prices are still to be defined. The test environment lets you try plans and an optional 14-day trial without real charges.

Still need help?

Tell us where you need help. Do not include sensitive data.

Open my dashboard